1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Laboratory diagnostic data entered through the assessment tool
• Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Diagnostic assessment data stored in your browser's local storage is retained locally until you clear your browser data.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data

7. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: privacy@rlabsdiagnostic.com